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Online Sales Accelerator

Measurably Optimize Sales Performance on Your Website

For IT companies who want to accelerate online sales and capitalize on site traffic , MarketLinc's Online Sales Accelerator provides direct interaction and sales presence for website visitors to convert more prospects into customers. Because of the confidence in our Prospect Relationship Management solution built from 20 years experience and best practices, you only pay us for the revenue we deliver.

We believe the best sales people don't have to be hard "closers". Instead, our sales process facilitates buying behaviour by bringing prospective buyers to a vision for reaching their goals and satisfying their needs, with your capabilities. We achieve this alignment with your customers by first fully understanding how people use your offerings and then training our salespeople to share that vision in conversation. The result is a truly one-of a kind buying experience for each customer that increases satisfaction, average order value and brand equity for your organization.

Key Highlights

• Increase online conversions to maximize revenue
• Provide your web visitors with multiple means of communicating with a live Sales professional
• Increase your Average Order Value and help customers find the ideal product fit

Key Capabilities

Click-to-Chat Sales Presence - We often see over 20% of site visitors who iniate chats with our sales agents end up buying.
Our state of the art Click-to-Chat technology platform empowers prospects to access personal sales at low cost. We add a highly visible "click-to-chat" feature to key web pages of your website for prospects to engage our sales professionals.

Proactive Chat Sales Presence - Approximately 8% - 12% of people accept our carefully designed chat invitations. We consistently convert 10%-20% of those into customers.
We add a dynamic chat invitation to specific pages of your website for our sales professionals to engage online prospects at key moments in the site visit. These key moments are based upon rules created from our experience and industry best practices.

Chat to Call & Inbound Sales Desk - 50% - 100% in incremental revenue is available with phone contact to our professional sales agents.
Some people still won't buy unless they can speak to a human being. By engaging people on the phone and being able to have a discussion we are able to develop a better understanding of their situation and therefore evolve a more substantial solution. This leads to higher average order values and more satisfied customers. We offer the ability to place a toll-free number to key website pages, to support crucial points in the sales process. This enables prospects to engage with MarketLinc's North American-based sales professionals over the phone and make the right buying decision.

Prospect Relationship Management (PRM) Methodology - Dramatically Increase revenue with prospects who might buy at a later date.
For organizations with the appetite to turn more website visitors into customers, our proven Prospect Relationship Management methodology can be applied to your online sales campaign. Our PRM methodology ensures the highest efficiencies are reached through detailed planning and tracking of all stages in the sales conversion process. Most sales efforts neglect the best prospects who might buy at a later date. "No, not now" prospects are hidden gems with the potential to become highly profitable.

This is accomplished through scoring the "No, not now" or "Not interested at this time" prospects. Our PRM methodology and propriety technology manages the scoring and relationship with these prospects. These prospects represent highly profitable future revenue opportunities to you. We ensure they are properly cultivated through carefully designed follow-up programs geared around reasons for the delay in the decision to buy.

At any point in the Cultivation program, a Prospect may become active by responding to a call to action, which immediately triggers a status change. This makes the "undecided" prospect active and visible in the pipeline again for contact and conversion by our sales team.

The result of combining these four elements is that you unlock the potential of your on-line marketing property.